Terms of Service
These terms govern your use of SupaReach. By creating an account or connecting an ad account, you agree to them.
This is an accurate description of how the service works, but it has not been reviewed by a lawyer. Have counsel review it before relying on it — particularly the liability and indemnity sections, which are the ones that matter if something goes wrong with ad spend.
1. The service
SupaReach generates advertising creative, publishes campaigns to Meta platforms on your behalf, and adjusts budgets and campaign status automatically according to the rules you configure.
2. Your account
You must be at least 18 and provide accurate information. You are responsible for activity under your account and for keeping your credentials secure. You must have the authority to manage any ad account you connect.
3. Advertising spend is yours
You are solely responsible for all advertising spend incurred on your connected ad accounts.SupaReach does not pay for, refund, or reimburse ad spend. You bill directly with Meta.
You set the budget caps, cost limits, and daily action limits that constrain what the service may do. It is your responsibility to configure them appropriately and to review them as your campaigns change.
4. Automated changes
When you enable automation, the service will create, pause, adjust, and re-budget campaigns without asking first, within the limits you set. Every change is recorded in an audit log. You can switch to approval-first mode, or disable automation entirely, at any time.
Advertising results vary, and no performance outcome is guaranteed. Figures shown on our marketing pages are illustrative and are not a promise of results.
5. Acceptable use
You may not use SupaReach to:
- Advertise anything that breaches Meta’s Advertising Standards or applicable law.
- Manage ad accounts you are not authorized to manage.
- Reverse engineer the service, or resell access without a written agreement.
- Interfere with the service’s operation or security.
You remain responsible for ensuring your ads comply with Meta’s policies. Creative generated by the service is a starting point, not legal or regulatory clearance.
6. Third-party platforms
The service depends on Meta’s APIs. We are not responsible for changes, outages, rate limits, account restrictions, or policy decisions made by Meta, and access may be interrupted as a result.
7. Fees
Paid plans are billed in advance and are non-refundable except where required by law. We will give at least 30 days’ notice by email before changing prices.
8. Intellectual property
You retain ownership of your brand assets, product content, and the ad creative produced for your campaigns. You grant us the licence needed to process that content in order to run the service. We retain ownership of the software itself.
9. Termination
You may stop using the service and request deletion at any time — see the Privacy Policy. We may suspend or terminate accounts that breach these terms, and will give notice where we reasonably can.
10. Disclaimers and liability
The service is provided “as is”, without warranties of any kind to the fullest extent permitted by law. We are not liable for indirect or consequential losses, or for lost profits, revenue, or advertising spend. Our total aggregate liability is limited to the fees you paid us in the 12 months before the claim.
11. Changes
We may update these terms. Material changes will be notified by email before they take effect, and the date above will be updated.
12. Contact
Questions about these terms:[email protected]